Food Inspection Branch Results for Food Safety Science Unit
Title of Graph: Food Safety Science Unit Advice to Clients - Annual Survey
This graph portrays the client's satisfaction rate as a percentage for 6 items
for the period of April 1, 2010 to March 31, 2011:
- Advice or service was provided according to timelines discussed. Results:
88 per cent
- Interaction was courteous and professional. Results: 100 per cent
- The level of interaction was appropriate. Results: 92 per cent
- Advice or service met clients needs at the time it was delivered. Results:
84 per cent
- Advice/service improved client knowledge or preparedness. Results: 84 per
- Overall satisfaction with advice/service. Results: 94 per cent
The above percentages were calculated by determining the average of all respondents'
scores, dividing this by 5 and multiplying by 100.