Food Safety and Traceability Programs Branch - Service Standards
The Food Safety and Traceability Programs Branch leads and coordinates voluntary traceability and Hazard Analysis Critical Control Point (HACCP) strategies and programs from farm to fork. The branch develops and delivers financial assistance programs for industry (i.e. Food Safety and Traceability Initiative and Meat Plant Assistance Program); ensures province-wide compliance, investigation and enforcement strategies and activities; and develops communications promoting food safety.
The two main services provided by the Food Safety and Traceability Programs Branch are:
Training & Education
The Food Safety Programs Unit, along with the Traceability Programs Unit, all participate in training and education. These three units develop materials and deliver expert advise and guidance on a variety of topics pertaining to food safety and traceability. Staff are committed to developing and delivering excellent quality materials to our agriculture producer and food processing clients.
Training and education efforts focus on the Advantage Series of Food Safety Programs including Advantage Good Agricultural Practices, Good Manufacturing Practices, HACCP and HACCP+ programs, and a variety of practice specific materials. In addition, training and education on the requirements of Growing Forward Programming, specifically the Food Safety and Traceability Initiative, have been a focus this past year.
Compliance & Enforcement
The Regulatory Compliance Unit (RCU) liaises with and provides support to this ministry's regulatory programs for compliance actions including administrative hearings. Hearing outcomes will result in an oral and/or written decision and are issued to the hearing parties accordingly.
The RCU is actively involved in compliance and enforcement initiatives that overlap with other ministries and levels of government. The RCU maintains the link to the Ministry of Natural Resources' Enforcement Branch for investigation and prosecution services on behalf of OMAFRA. Cases referred for investigation often result in news bulletins made available to media outlets and posted on the website.
When we provide a service to you, we are guided by three key principles which will help us to meet or exceed your expectations.
Training and Education:
Compliance and Enforcement:
Public notification through news bulletins regarding enforcement outcomes will be provided in a timely manner.
We want to provide the best service that we can and your feedback helps us to improve. If you have comments, questions or concerns about our service we encourage you to let us know. Please contact us by calling the Agricultural Information Contact Centre at 1-877-424-1300 or use the Feedback Form or send an e-mail to firstname.lastname@example.org
For more information:
Toll Free: 1-877-424-1300